4 years ago, a Verizon customer signed up for a plan. Said plan included 2 years of free data usage, which the customer did take advantage of, and use to tether his laptop. Then one day, disaster!
Turns out the the this particular Verizon customer missed exactly when that 2 free years of data expired. After the end of that special offer, Verizon started billing per kb, as data plans do. Unfortunately, the customer didn’t know that the plan expired until he got the bill. For a rather shocking $12,000. It was even more shocking when the customer called Verizon to complain, and told there was nothing that Verizon could do. Oh, and there was another bill on the way, this one for $6000.
The customer is now suing Verizon, saying that they should have notified him when his bill was climbing so high. Verizon says too bad, and promptly sent the bill to the most understanding of people, a collections agency.
[via Technically Correct]
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