canceled Archive

  • Apple randomly canceling some iPhone pre-orders? Update: AT&T pre-orders too?

    Apple randomly canceling some iPhone pre-orders? Update: AT&T pre-orders too?

    Posted on June 19, 2010 | No Comments
    We haven't verified exactly what's going on here, but we've gotten several tips tonight from people who've received an iPhone 4 pre-order cancellation email from Apple saying that their order couldn't be authorized. That sounds like an AT&T authorization problem to us, and given the the litany of problems that Apple and AT&T had all week dealing with the huge number of pre-orders, we can't say we're too surprised to hear that the chaos continues. Here's the email:
    Dear Customer,

    We were unable to complete the authorization process for your iPhone order. As a result, we had to cancel your iPhone order. To complete the purchase of your iPhone, please visit an Apple Retail Store or an AT&T company-owned retail store.

    We apologize for this inconvenience.

    Sincerely,
    Apple Online Store Team
    Uh, yeah. We're obviously looking into the situation, and we'll let you know what we find out.

    Update: We're hearing that some people are getting cancellations from AT&T, as well -- curiouser and curiouser.

    [Thanks to everyone who sent this in]

    Apple randomly canceling some iPhone pre-orders? Update: AT&T pre-orders too? originally appeared on Engadget on Sat, 19 Jun 2010 22:38:00 EST. Please see our terms for use of feeds.

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  • Vodafone reportedly ditching the HD2 as iPhone launch looms (update: nope!)

    Vodafone reportedly ditching the HD2 as iPhone launch looms (update: nope!)

    Posted on December 10, 2009 | No Comments
    Here's an interesting one. Vodafone, which is one of the few carriers in the world right now with access to HTC's HD2, is reportedly not going to stock the handset any longer once its current supply evaporates. The reason? Why, that's a fantastic question! According to a company spokesperson, there has been a "massive amount of interest" in the big-screen mobile, with initial stock "selling out quickly and subsequent deliveries used to fulfill backorders." Call us crazy, but it seems a wee bit foolish to can a product that's selling well -- unless, of course, Voda has a certain amount of iPhones that it'll be required to sell just a few months from now (or else buy 'em itself). Whatever the case, we're told that the operator "will not [be] re-stocking the HTC HD2 for general consumer sales once current stock runs out," so if you're jonesing for one, ten minutes ago would've been a great time to buy.

    Update: Here's the latest from Vodafone: "We haven't recalled or stopped selling it, at the moment we have simply ran out of stock. When our next batch of stock arrives, this will be used to fulfill our outstanding back orders but we won't be taking any additional orders via Telesales."

    Update 2: HTC pinged us directly and apologized for being unclear. Here's the bottom line: "[The] HD2 will continue to be available on Vodafone, even after the iPhone launches."

    Vodafone reportedly ditching the HD2 as iPhone launch looms (update: nope!) originally appeared on Engadget on Thu, 10 Dec 2009 13:46:00 EST. Please see our terms for use of feeds.

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