recall Archive

  • Sony Ericsson’s Satio gets new firmware but not yet back on sale, Aino never affected

    Sony Ericsson’s Satio gets new firmware but not yet back on sale, Aino never affected

    Posted on December 1, 2009 | No Comments
    We've got an old-fashioned Sony Ericsson-gate developing this winter with some clarification and new information on two of the company's highest-end phones of the season, the Aino and Symbian-powered Satio. First up, as we've updated in our original post, the Aino was never pulled from shelves -- we've been able to confirm this with Sony Ericsson spokespeople directly, which also satisfactorily explains why it was never pulled from the US SonyStyle site. Secondly, good news for Satio owners affected by the phone's issues: there's a new firmware out there for unbranded units, which suggests that units that are already in the field might not need to be recalled despite Sony Ericsson's admission that the power-down problem can't be fixed over the air. For what it's worth, we've been in touch with Carphone Warehouse today and they haven't yet put it back on sale -- so it's hard to say just how closely related the new build is to the most damning problems facing the phone right now. Owners who've upgraded: what have you noticed so far?

    [Thanks to everyone who sent this in]

    Sony Ericsson's Satio gets new firmware but not yet back on sale, Aino never affected originally appeared on Engadget on Tue, 01 Dec 2009 12:34:00 EST. Please see our terms for use of feeds.

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  • Sony Ericsson acknowledges touchscreen issues on Aino

    Sony Ericsson acknowledges touchscreen issues on Aino

    Posted on November 26, 2009 | No Comments
    As if the Aino's odd name wasn't handicap enough, Sony Ericsson's taking another hit on its high-end Remote Play-capable full-touch (but Symbian-free) phone today with news that it's got a dodgy touchscreen. It's unclear exactly what's wrong or how it's ultimately going to get resolved, but several British retailers -- most notably behemoth Carphone Warehouse -- have elected to yank it from shelves until they've gotten confirmation that the mothership has fixed the problem. A company spokesman notes that "Aino has sold in limited numbers in the UK, so this issue affects only a very small number of customers," which is a backhanded way of saying "for once, we're incredibly lucky no one wants this thing" -- though considering that the Satio's on hold now, too, "lucky" might not be the right word for it. For what it's worth, Sony's US SonyStyle store is still hawking Ainos for $600, so part with that six-pack of Benjamins at your own risk.

    Sony Ericsson acknowledges touchscreen issues on Aino originally appeared on Engadget on Thu, 26 Nov 2009 18:19:00 EST. Please see our terms for use of feeds.

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  • Nokia initiates shocking charger recall program (update: affects 14 million)

    Nokia initiates shocking charger recall program (update: affects 14 million)

    Posted on November 9, 2009 | No Comments

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    New Nokia owners take notice: Espoo just launched an "exchange program" for certain Nokia-branded chargers. According to the world's largest handset maker:
    "We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into a live socket."
    The chargers affected are models AC-3E and AC-3U, manufactured between June 15 and August 9, 2009, and model AC-4U, manufactured between April 13 and October 25, 2009. Fortunately, Nokia provides a website that removes all the guesswork from obtaining your free replacement.

    Update: Gulp, looks like we're talking about 14 million defective chargers.

    Show full PR text
    NOKIA PRESS RELEASE November 9, 2009

    Nokia initiates charger exchange program

    Espoo, Finland - Nokia today initiated a charger exchange program, in which consumers owning certain Nokia-branded chargers manufactured by a third-party supplier are recommended to exchange these chargers for free replacements.

    During a routine quality control process, Nokia identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers. The plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket. Nokia is not aware of any incidents or injuries related to these chargers.

    Only a limited number of chargers of certain model types manufactured by a single third-party supplier during a specific time period are within the scope of the exchange program. They are the AC-3E and AC-3U models, manufactured between June 15, 2009 and August 9, 2009; and the AC-4U model, manufactured between April 13, 2009 and October 25, 2009.

    For more information, including how consumers can check to see if their chargers are part of this exchange program, Nokia has established a website. Consumers are asked to visit http://chargerexchange.nokia.com or their local Nokia website.

    Nokia recommends consumers with chargers within the scope of this exchange program to stop using the charger and exchange it for a free replacement.

    Nokia initiates shocking charger recall program (update: affects 14 million) originally appeared on Engadget Mobile on Mon, 09 Nov 2009 04:30:00 EST. Please see our terms for use of feeds.

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  • Belkin recalls surge protectors over fire concerns

    Belkin recalls surge protectors over fire concerns

    Posted on October 28, 2009 | No Comments
    Oh noes! I have like five or six of these recalled surge protectors around my house. Plus I sold countless numbers of them over the pricy Monster Cable models during my days at Circuit City. Maybe I was somewhat responsible for one of the fires that spurred the recall...oh no...

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  • Belkin issues a voluntary recall of some TuneBase models

    Belkin issues a voluntary recall of some TuneBase models

    Posted on October 23, 2009 | No Comments
    Quick note: If you purchased a Belkin TuneBase iPod dock after April 1, 2009, click here to see if your model has a thing for starting fires. You probably don’t want that feature.

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  • 1.5 million Durabrand DVD players recalled because they can burn down your house!!!

    1.5 million Durabrand DVD players recalled because they can burn down your house!!!

    Posted on August 21, 2009 | No Comments
    This is what you get. You knew there was a good reason why that Durabrand DVD player only cost $30 at Walmart when the rest averaged $80. It's because they can catch on fire, burn down your house, and kill your cats according to a recall. So far there have been 12 cases of the players overheating with five of them catching on fire and causing property damage. Think of the cats! The recall affects 1.5 million DVD players sold at Walmart from January 2006 to July 2009. Think hard. Is this the DVD player you bought for Grandma?

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