support Archive

  • Google Nexus One support page goes live, quickly dies again

    Google Nexus One support page goes live, quickly dies again

    Google Nexus One support page goes live, quickly dies again
    Wondering how to activate your shiny new Nexus One? Curious how to get started with the thing, or how to use the 3D gallery? Oh, wait, you don't have yours yet? Oops. Google seems to have posted its support page for the phone a little early, a little site that went live for just a few minutes -- just long enough for us to click through a little, read that Terms of Service that was leaked to us last week, and watch a few videos. The first one that came up is actually the walkthrough for Android 2.0, curiously, but the other videos showed 3D photo gallery and some other goodies. Now they show nothing, though, having been set private and the pages removed. Surely they'll be up again soon, with the device getting announced tomorrow, and while we're still not sure exactly when you'll be able to get your own, you're always welcome to enjoy our hands-on impressions.

    [Thanks, Joe]

    Google Nexus One support page goes live, quickly dies again originally appeared on Engadget on Mon, 04 Jan 2010 20:46:00 EST. Please see our terms for use of feeds.

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  • Computer makers’ tech support quality compared

    Computer makers’ tech support quality compared

    apathyLAPTOP recently pit the big computer vendors' customer service offerings against one another with two phone calls to each, one asking how to change power settings on a laptop and the other asking how to switch to an external monitor that'd been hooked up. Not that anyone who reads this site would ever, ever need to call customer support for any reason whatsoever, but at least you can tell your friends and family who to avoid.

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