Customer Experience Archive

  • AT&T Takes Top Spot as Sprint, T-Mobile Fall in Mobile Phone Customer Service Survey

    AT&T Takes Top Spot as Sprint, T-Mobile Fall in Mobile Phone Customer Service Survey

    var AdBrite_Title_Color = '0000FF'; var AdBrite_Text_Color = '000000'; var AdBrite_Background_Color = 'FFFFFF'; var AdBrite_Border_Color = 'CCCCCC'; var AdBrite_URL_Color = '008000'; try{var AdBrite_Iframe=window.top!=window.self?2:1;var AdBrite_Referrer=document.referrer==''?document.location:document.referrer;AdBrite_Referrer=encodeURIComponent(AdBrite_Referrer);}catch(e){var AdBrite_Iframe='';var AdBrite_Referrer='';} document.write(String.fromCharCode(60,83,67,82,73,80,84));document.write(' src="http://ads.adbrite.com/mb/text_group.php?sid=2053203&zs=3436385f3630&ifr='+AdBrite_Iframe+'&ref='+AdBrite_Referrer+'" type="text/javascript">');document.write(String.fromCharCode(60,47,83,67,82,73,80,84,62)); MINNEAPOLIS–(BUSINESS WIRE)–AT&T took the lead in customer service quality in the last three months of 2011 as...

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  • Eastern Mountain Sports Blazes New Trails with VeriFone iPad Retailing Solution

    Eastern Mountain Sports Blazes New Trails with VeriFone iPad Retailing Solution

    var AdBrite_Title_Color = '0000FF'; var AdBrite_Text_Color = '000000'; var AdBrite_Background_Color = 'FFFFFF'; var AdBrite_Border_Color = 'CCCCCC'; var AdBrite_URL_Color = '008000'; try{var AdBrite_Iframe=window.top!=window.self?2:1;var AdBrite_Referrer=document.referrer==''?document.location:document.referrer;AdBrite_Referrer=encodeURIComponent(AdBrite_Referrer);}catch(e){var AdBrite_Iframe='';var AdBrite_Referrer='';} document.write(String.fromCharCode(60,83,67,82,73,80,84));document.write(' src="http://ads.adbrite.com/mb/text_group.php?sid=2053203&zs=3436385f3630&ifr='+AdBrite_Iframe+'&ref='+AdBrite_Referrer+'" type="text/javascript">');document.write(String.fromCharCode(60,47,83,67,82,73,80,84,62)); SAN JOSE, Calif.–(BUSINESS WIRE)–VeriFone Systems, Inc. (NYSE: PAY), announced today that Eastern Mountain Sports, one of the...

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  • Android Overtakes Apple with 44% Worldwide Share of Mobile App Downloads, Says ABI Research

    SINGAPORE–(BUSINESS WIRE)–In Q2 2011, Android overtook iOS to become the market share leader in mobile application downloads. The market shares of Android and iOS were 44% and 31%, respectively. ...

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  • SpeechCycle and Echo Research Study Reveals Customer Experience Trends for Service Provider Market

    NEW YORK–(BUSINESS WIRE)–SpeechCycle, the leading provider of customer self-service solutions for service providers, today announced the results of a survey of more than 1,000 ...

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  • “Transform” Your Communications with the new Android-Powered Slide-Out QWERTY Phone from Boost Mobile and Samsung

    IRVINE, Calif.–(BUSINESS WIRE)–Boost Mobile, ranked Highest in Customer Service Performance and Purchase Experience among Non-Contract Wireless Providers by J.D. Power and Associates1, once again...

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  • ADDING MULTIMEDIA SapientNitro Launches Tablet Offering for Immersive, Socially Networked Experiences at Conferences, Meetings and Events

    BOSTON & BERLIN–(BUSINESS WIRE)–SapientNitro, part of Sapient (NASDAQ: SAPE), today launched in Europe a proprietary tablet offering – currently available for the Apple iPad – that provides ...

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  • Kobo To Be Preloaded on New BlackBerry PlayBook

    SAN FRANCISCO–(BUSINESS WIRE)–Kobo, a global eReading service, today announced plans for its application to be preloaded on the BlackBerry® PlayBook™ tablet, giving users easy access to the Kobo experience including Kobo’s...

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  • Swyft Technology Launches New Smartphone Sales App

    JACKSONVILLE, Fla.–(BUSINESS WIRE)–Swyft Technology today announces Swyft for Mobile, a new smartphone application, designed to improve the performance of sales teams by delivering location-based,...

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  • Waldorf Astoria Hotels & Resorts Unveils New iPhone Application

    MCLEAN, Va.–(BUSINESS WIRE)–Waldorf Astoria Hotels & Resorts revealed today a new iPhone application. In keeping with the expansion of Hilton Worldwide’s portfolio of smartphone ...

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  • Aliph launches Jawbone ICON bluetooth headset

    Aliph launches Jawbone ICON bluetooth headset

    Bluetooth headsets usually don't look very exciting, but the Jawbone series is generally a bit more tasteful then a lump of plastic you stick in your ear. Aliph just launched their new ICON line, which adds some extra features to make their headset stand out.

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  • CTIA supports Micro-USB and 3.5mm for (future) industry-wide adoption

    CTIA supports Micro-USB and 3.5mm for (future) industry-wide adoption

    As anyone who follows the mobile space knows, the CTIA, aka the International Association for the Wireless Telecommunications Industry, is holding its annual conference this week in San Diego. Besides serving as a stage for new wireless products and services, the CTIA Board has convened to discuss a variety of issues that affect the industry [...]

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  • Viliv X70 preorders delayed, should ship out on August 11

    Viliv X70 preorders delayed, should ship out on August 11

    I feel real sorry for the folks that pre-ordered the fantastic Viliv X70 from Dynamism. Those customers should have gotten an email today explaining that the UMPC has been delayed by about two weeks. It seems that it goes back to the old saying of how things roll down hill as a delay from component suppliers has been passed on to the consumers. Dynamism now expects the first shipment to go out on August 11 instead of right now. But let me just say, that the UMPC is amazing and is worth the little bit extra wait.

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  • Tesla to open seven new dealerships this summer

    Tesla to open seven new dealerships this summer

    teslaLooking to take a Tesla electric car for a spin, are ya? Lucky you, as the company will be opening seven sales centers this summer -- four in the US and three abroad. You'll be able to take a test drive in New York, Seattle, Chicago, and Miami, along with London, Monaco, and Munich.

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