Server Failure Archive

  • Update On Microsoft/Sidekick Debacle: “Most, If Not All” Data Will Get Recovered

    Update On Microsoft/Sidekick Debacle: “Most, If Not All” Data Will Get Recovered

    Posted on October 15, 2009 | No Comments
    Turns out our source had it right: Microsoft engineers who worked on the Danger/Sidekick meltdown have been able to recover "most if not all" of the data that was lost during last weekend's catastrophic server failure. In a statement, Roz Ho, Corporate VP of Premium Mobile Experiences addresses the unfortunate T-Mobile Sidekick customers and apologizes for the massive fail:

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  • T-Mobile Sidekick Disaster: Danger’s Servers Crashed, And They Don’t Have A Backup

    T-Mobile Sidekick Disaster: Danger’s Servers Crashed, And They Don’t Have A Backup

    Posted on October 10, 2009 | No Comments
    Wow. T-Mobile and Danger, the Microsoft-owned subsidiary that makes the Sidekick, has just announced that they've likely lost all user data that was being stored on Microsoft's servers due to a server failure. That means that any contacts, photos, calendars, or to-do lists that haven't been locally backed up are gone. Apparently if you don't turn off your Sidekick and make sure its battery doesn't run out you can salvage what's currently stored on the device, otherwise you're out of luck: Microsoft/Danger is describing the likelihood of recovering the data from their servers as "extremely low". T-Mobile Sidekick users have been suffering from a major outage all week, and that issue apparently hasn't been resolved either.

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  • T-Mobile: we probably lost all your Sidekick data

    T-Mobile: we probably lost all your Sidekick data

    Posted on October 10, 2009 | No Comments

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    Well, this is shaping up to be one of the biggest disasters in the history of cloud computing, and certainly the largest blow to Danger and the Sidekick platform: T-Mobile's now reporting that personal data stored on Sidekicks has "almost certainly has been lost as a result of a server failure at Microsoft/Danger." They're still looking for a way to recover it, but they're not giving users a lot of hope -- meanwhile, servers are still on the fritz and customers are being advised not to let their devices power down because anything that's still on there will be lost the next time the device is turned on. Another communique is promised from T-Mobile on Monday to give everyone a status update on the recovery efforts, but at this point, it's not looking good at all.

    T-Mobile: we probably lost all your Sidekick data originally appeared on Engadget Mobile on Sat, 10 Oct 2009 15:45:00 EST. Please see our terms for use of feeds.

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